Wakeelby Tiqania · AI agents

Available now

AI agents that actually do the work, not just answer questions.

  • Build agents by describing the job
  • Real actions through your systems
  • Multiple channels

Sign-up and sign-in through your Tiqania account.

Channels
Website and apps, plus WhatsApp
Execution
Real actions through your systems’ APIs
Knowledge
Answers from your documents, with citations
Governance
Roles, approvals, audit log

Overview

What is Wakeel?

A Tiqania product

Wakeel is Tiqania’s product for building and running AI agents. You connect your systems, describe what the agent should accomplish, and deploy it on your website and messaging channels. The agent carries out real requests through your systems within the policies you set, hands over to a person when needed, and comes with roles, approvals, an audit trail and performance analytics.

How it works

From setup to operation in four steps

  1. Connect your systems

    The agent connects to your systems’ APIs so it can complete requests, not just answer them.

  2. Describe the agent’s job

    Set its purpose, tone, actions and policies, and test it in a sandbox before going live.

  3. Deploy to your channels

    An embeddable chat widget for your website and apps, plus WhatsApp.

  4. Monitor and improve

    Dashboards for performance and cost, an inbox for cases handed to people, and an audit log of every action.

Features

What Wakeel gives you

  • Build agents by describing the job

    Define the agent’s purpose, tone and actions, test it in a sandbox before going live, and keep versions you can roll back.

  • Real actions through your systems

    Connect the agent to your systems’ APIs so it completes requests, with policies enforced in code rather than left to the model’s wording.

  • Multiple channels

    Chat on your website and apps through an embeddable widget, plus WhatsApp, with every conversation tied to its source application.

  • Answers from your knowledge, with citations

    Answers grounded in your approved documents, with the sources cited.

  • Human handover and approvals

    A human inbox for cases that need a person, and approval flows for sensitive actions.

  • Security and audit

    Roles and permissions, personal-data masking, encrypted secrets and an audit log of every action.

  • Analytics and quality

    Dashboards for conversation volume, outcomes and cost, with test suites for the agent’s understanding.

  • One Tiqania account

    Sign-in, subscription and billing through the same Tiqania account you use for the other products, with no extra password.

More products from Tiqania

Get started with Wakeel today

Create a Tiqania account and start your free trial, or talk to us if you need the product connected to your systems.