Real estate
From first enquiry to lease renewal, on one platform
Developers and property managers run portfolios of units, leases that span years, and a cast of tenants, owners, maintenance contractors and brokers. We build the systems that bring them together around one set of data, from capturing a lead to collections, maintenance and renewal.
Challenges we recognise in the sector
Portfolios spread across spreadsheets
Units, leases and payments sit in separate spreadsheets, so true vacancy and arrears are only known after days of manual work.
Leases with long lifecycles
Renewal dates, payment schedules, increases and notices stretch over years, and missing a single date can mean losing a tenant or income that could have been kept.
Maintenance requests nobody tracks
Requests come in by phone and WhatsApp, tenants cannot see where theirs stands, and management cannot tell how long each took or what it cost the owner.
Leads lost between channels
Enquiries arrive from property listing platforms, the website, social media and exhibitions. Some wait too long for a reply, and no one knows which channel brings serious buyers.
How we help
Capabilities applied to the realities of the sector. You can start with any of them.
Property and unit management system
Units, leases, payment schedules, collections, renewals and owner statements in one system, with integration with the Ejar platform where your activity requires it and it is agreed in the project scope.
Service: Software & Enterprise SystemsTenant app and portal
The lease, invoices and payments, maintenance requests with photos and live status, and building notices, all in one app for the tenant.
Service: Mobile App DevelopmentLead capture and sales management
Enquiries from the website, listing platforms and campaigns brought into one CRM, assigned to the sales team and linked to unit availability, reservations and payment plans.
Service: Systems Integration & APIsOwner and portfolio reporting
Vacancy, collections, arrears, maintenance costs and yield per property, with periodic owner statements generated from the same data the team works with every day.
Service: Data, Analytics & Business Intelligence
Tiqania products that fit the sector
Ready-made Tiqania products for needs that recur in this sector.
- WakeelAI agents
An agent on WhatsApp and your website that takes maintenance requests and logs them in your system, answers common questions from your approved documents, and passes serious buyers to the sales team with the conversation context.
Book a demo - WaselMessaging & notifications
Reminders to tenants about payment dates and upcoming lease expiries, and maintenance status updates, sent from your system through one API with a fallback channel when a message is not delivered.
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Illustrative scenarios
Scenarios showing the kind of solution that can be built. They are not delivered projects.
Renewals handled on time
Situation
For example, a property manager running hundreds of units across several buildings finds out about expiring leases late, because they are tracked in one spreadsheet kept by one person.
What could be built
A full lease lifecycle in the system, with staged alerts ahead of expiry, a workflow to prepare, approve and send the renewal offer, and registration through the official channels where required.
Maintenance with a clear path
Situation
For example, in a residential compound maintenance requests reach the building guard verbally, and the owner finds no explanation for maintenance costs in the annual statement.
What could be built
A request from the app with photos, triage and assignment to a contractor, before-and-after photos, a tenant rating, and each job’s cost appearing automatically in the owner statement.
Launching sales for a new project
Situation
For example, a developer launching a residential project receives enquiries from campaigns, listing platforms and an exhibition, while the sales team reserves units in a shared spreadsheet where bookings sometimes clash.
What could be built
A sales system that gathers leads from every source, shows unit availability live, prevents double booking and tracks each unit’s payment plan through to handover.
Delivery considerations in the sector
Data that lives for years
A lease goes through amendments, renewals, ownership transfers and tenant changes, so we design a data model that keeps the full history, and plan migration from old spreadsheets and systems carefully.
Many parties, different permissions
Owners, managers, tenants, contractors and brokers should each see only what is theirs. We build permissions at property, unit and lease level from the start.
National platform integration where needed
What is needed from government platforms such as Ejar depends on the nature of your activity. We define it with you at the start of the project and work through the official channels and access available to your organization.
Who we work with in this sector
Have a project in real estate?
Development & services
We build what you need
A website, an app, a custom system, an integration or a transformation programme. Tell us what you want, and we will come back with a clear next step.
Discuss your projectTiqania products
See a product on your own case
A demo of one of Tiqania’s products, focused on what fits your work, with time for your questions.
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